Helicopter landing place on the top deck of the MS Romantika

Contact page

Contact information

In case you have any questions about your booking or your upcoming trip and you can’t find the answer in our Travel Information, please contact our Passenger Service team.

The Netherlands, Germany and other countries

  • Available on Thursdays and Saturdays, between 9:30 – 12:00.
  • Available on Mondays, Tuesdays, Wednesdays and Fridays, between 10:00 – 16:00.
  • [email protected]
  • +31(0) 85 40 15 252
  • +31 (0)85 40 15 259 – Whatsapp number for urgent issues on the day of departure from the Netherlands (10.00 – 15.30h)


  • Available via phone and e-mail on weekdays and Sundays between 10:00 and 15:00.
  • On sailing days, we are also available at the terminal between 10:00 and 15:30.
  • [email protected]
  • +47 24 20 00 40


Contact form

In case you have not found an answer to your question yet, please reach out through the contact form below and our Passenger Service team will help you.

  • Groups & Events

    For group bookings from 20 people, please contact our group department.
    Available on Tuesdays, Thursdays and Fridays between 10:00 am and 4:00 pm.
    [email protected]
    [email protected]
    +31(0) 85 40 15253

  • Touroperators

    Touroperators with questions about trips, clients or the login, can contact us during the working week between 9am and 17pm at the following number: +31(0)854015254


Terminal Eemshaven

Borkumkade 7
9979 XX Eemshaven

Terminal Kristiansand

Vestre Strandgate 31
4611 Kristiansand

What are you looking for?

  • Sailing schedule

    Every week the ship crosses the North Sea 6 times. Three times to Kristiansand and three times to Groningen.

  • Rates

    We use flexible prices, which are based on supply and demand.

  • Frequently asked questions

    Check out our detailed Travel Information page for all previously asked questions.